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How 2222brt Handles Your Personal Information

Your account data and payment details — including what you share when using bKash, Nagad, or Rocket — are handled with clear rules about what we collect, why we collect it, and who can see it.

Data collected at account registrationbKash, Nagad, Rocket transaction recordsCookie and device usage dataYour right to access or remove dataHow to contact us about your privacy
2222brt How 2222brt Handles Your Personal Information
REACH US DIRECTLY

Contact Us About Your Privacy

If you want to know what data we hold, request a correction, or ask us to remove your information, reach out through any of the channels below. We treat privacy requests as priority account matters — the same team that handles wallet verification and account access handles your data queries too.

Email Support Send your data request or privacy question to our support email. Include your registered account details so we can locate your record and respond accurately.
Live Chat Open the live chat window from your account dashboard. Our team can confirm what data is stored on your profile and guide you through a removal or correction request.
Account Help Portal Log in and navigate to the Account Help section to submit a formal privacy request. This creates a tracked ticket so your query does not get lost in general correspondence.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We use standard encryption on all data transmitted between your device and our servers — this covers account login, wallet transactions via bKash, Nagad, and Rocket, and any form you submit. Your data is not held indefinitely; retention periods are tied to account status and legal obligations in the regions where we operate. You can request a copy of your data or ask us to delete your account record at any time through our support channels.

Cookie Use

We use cookies to keep your session active, remember your language preference, and understand which sections of the site you visit most. You can manage cookie settings through your browser at any time.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. Unusual login attempts trigger an automatic flag, and our team reviews these before access is restored.

Data Retention

We keep your account and transaction data for as long as your account is active or as required by the legal obligations applicable to supported regions. Closed accounts are purged on a scheduled cycle.

Third-Party Access

Payment processors handling bKash, Nagad, and Rocket transfers receive only the transaction data they need to process your payment — nothing beyond that is shared with them.

Your Privacy Rights — Common Questions

These are the questions we actually get asked about how your data is handled on this platform. If your question is not here, contact us through live chat or the account help portal and we will respond with your specific account details in mind.

We collect your name, contact details, and the mobile wallet information you provide — such as your bKash or Nagad number — to verify your identity and process transactions on your account.

Yes. Submit a data access request through the Account Help portal or via live chat. Include your registered account details and we will compile what we hold and send it to you.

Contact our support team through email or live chat with a deletion request. We will process it in line with our retention obligations and confirm once your data has been removed from active records.

We share data only with payment processors — such as those handling Rocket or Nagad transfers — and only the minimum needed to complete your transaction. We do not sell your data to advertisers.

Cookies keep your session running and help us understand site behaviour in aggregate. You can block or clear cookies through your browser settings, though some account features may not function correctly without them.

Your rights under this policy apply to your account, but access to the platform and what data protections are enforceable depends on your local law and eligible regions. If you are unsure, contact our support team.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.